Privacy policy

Last Updated: September 4, 2025

Welcome to Zychon. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and disclose your personal information. This Privacy Policy applies when you visit our website, use our services, or make a purchase.

Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to deliver our products and services to you.

By using or accessing any part of our Services, you agree to this Privacy Policy.

✅ 1. Personal Information We Collect

We collect personal information necessary to provide and improve our services, including but not limited to:

Contact Information: Name, address, phone number, email, billing & shipping addresses
Financial Information: Payment card details, transaction history, payment confirmations
Account Information: Username, password, security questions, preferences
Transaction Details: Items viewed, added to cart, purchased, returned, or exchanged
Communications: Customer support inquiries or messages
Device & Usage Information: IP address, browser type, device identifiers, interactions with the site

✅ 2. How We Collect Personal Information

We collect data from multiple sources, including:

Directly from you when you create an account, place an order, or contact customer support
Automatically through your use of our website and cookies
Third-party service providers who assist us in operating the store
Partners and affiliates where permitted by law

✅ 3. How We Use Your Information

Your personal information is used to:

Provide, manage, and improve our Services
Process payments and fulfill orders, including shipping and returns
Customize your experience and recommend products
Send marketing communications (with opt-out option)
Provide customer support and respond to your inquiries
Detect fraud and secure our services
Comply with legal obligations

✅ 4. How We Share Your Information

We may share your data with:

Shopify Inc. and service providers (e.g., payment processors, IT support, fulfillment services)
Marketing Partners for advertising and promotional purposes
Affiliates and corporate group members for business operations
Third parties you authorize, such as social login or external applications
In connection with business transactions (merger, sale, etc.), legal obligations, or enforcement of our policies

For more details about how Shopify handles your personal data, visit:
🔗 Shopify Privacy Policy

✅ 5. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices or content. Please review the third party's privacy policy directly.

✅ 6. Children's Data

Zychon does not knowingly collect personal data from individuals under the age of majority.
If you are a parent or guardian and believe your child has shared personal information, please contact us at zychon3@gmail.com to request deletion.

✅ 7. Security and Retention

While we take industry-standard security measures, no system is completely secure.
We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

✅ 8. Your Rights and Choices

Depending on where you live, you may have rights such as:

Access your personal data
Request deletion of your personal data
Correct inaccurate personal data
Data portability
Opt out of marketing communications (via the unsubscribe link)

To exercise your rights, contact us at zychon3@gmail.com. We may request proof of identity before processing your request.

Learn more about your data rights and Shopify’s handling of personal data here:
🔗 Shopify Privacy Portal

✅ 9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your residence, in accordance with applicable law and recognized transfer mechanisms.